A commitment to security

Qatium understands the unique security, regulatory, and compliance obligations that water utility companies face on a global scale. As part of our commitment to our users, we have robust systems, processes and procedures in place to keep your data secure and private.

How Qatium
protects your data

Your data is encrypted and processed through Amazon Cloud — the most comprehensive security and globally compliant platform trusted by world’s largest security agencies.

Qatium is a serverless application. All data is encrypted and processed locally on the user’s browser — not on an application server. To keep data anonymous and secure, a key management service separates data processing from data storage activities.

Watertight Security

Your data is encrypted and processed through the Amazon Cloud – the most comprehensive security and globally compliant platform trusted by world’s largest security agencies.

“The speed at which you guys at Qatium can make changes is amazing.
It’s very different from our experience with other companies.’’

Derwin Dy

Assistant Director of Water Resources,
City of Lakewood, CA

FAQs

Qatium’s app is hosted on AWS, and data is located in the AWS Dublin data center. Qatium uses TinyBird to store live and historical data. TinyBird hosts their data on Google Cloud in the Frankfurt data center. Qatium also uses other internal applications and sub-processors: please visit our T&Cs or Privacy Policy for full information.

Only you — your data is private and confidential. You decide who to share your data with. Our support team can access your network upon request to solve any queries or issues. Qatium abides by GDPR regulations.

Yes, you can delete all data uploaded to Qatium by deleting the corresponding networks. This data is kept for 30 days should you change your mind, but if you don’t it will be permanently deleted. You can request to delete your data permanently by emailing [email protected].

Still have some questions?

Join our campaign that shines
a
light on water scarcity

#NoFutureWithoutWater

What we do now has an impact on our future. If we don’t slow down “Day Zero” — where water reserves run out completely — water scarcity will affect half of the world’s population by 2025. Watch our video now and find out what we can all do to prevent it.